support plans
https://www.langchain.com/support-plans
索引內容摘要
Support PlansCreate agentsCreate agentsLast updated: August 20, 2026A comprehensive overview of the LangChain support along with associated onboarding, education, and advisory capabilities.A key distinction among the support offerings lies in the level of supplementary resources, guidance, and assistance provided to the users. These differences cover the depth of support available for troubleshooting and maintenance, the scope of education materials like tutorials and documentation for learning the framework, and the extent of advisory services offered, which could include architectural recommendations or strategic integration consultations.LangSmith Support Plans Feature Base Standard Premium Applicable for Monthly Pay-as-you Go Usage Annual or Multi-year contracts Technical Support Sev 1 — Service UnavailableTotal outage or failure rendering use of the Service impossible 4 hoursBusiness Hours 2 hoursBusiness Hours 30 minutes24x7x365 Sev 2 — Service DegradedSevere degradation without a workaround when the overall Service remains operational — 4 hoursBusiness Hours 2 hours24x7x365 Sev 3 — Service ImpactedPartial functionality issues or non-blocking bugs — 2 business daysBusiness Ho…